Frequently Asked Questions
Everything you need to know about bringing Vakkerlight into your home.
What is the standard shipping timeframe for orders?
Most of our designer lighting fixtures are processed within 3-5 business days. Once shipped, delivery typically takes 7-14 business days depending on your location and the specific item's dimensions.
Do you offer international shipping?
Yes, Vakkerlight ships worldwide. Shipping costs and delivery times vary by country and are calculated at checkout. Please note that international orders may be subject to local customs duties and taxes.
What is your return policy for lighting products?
We offer a 30-day return policy for most items. Products must be in their original condition, unused, and in the original packaging. Please contact our support team to initiate a return authorization.
Are the light bulbs included with the fixtures?
Unless explicitly stated in the product description, light bulbs are not included. This allows you to choose the specific color temperature and brightness level that best suits your home's ambiance.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as secure digital payment options like PayPal and Apple Pay.
Do your products come with a warranty?
Yes, all Vakkerlight products are covered by a 1-year limited warranty against manufacturing defects to ensure the highest quality standards for your home decor.